Shared Server
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Colocated Server
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One of our Senior Network Consultants will troubleshoot, repair, and configure your network servers and workstations for optimum performance based on the following rates:

Standard On-Demand Rates:



For Los Angeles or Orange County only (site visit).

Workstation Support/Repairs (on-site and remote):
1 hour minimum
$85.00 per hour
(7 days a week)
Networking and Server Support:
1 hour minimum
$95.00 per hour
(7 days a week)
Senior Network Engineer - Scheduled Full Day:
Eight hours labor on workdays starting in the morning.
$720.00 per day
Site Evaluation & Report Preparation:
Eight hours labor on workdays starting in the morning.
$50.00 per hour
(7 days a week)

Data Center Support: All Customers

Network & Server Support/Repairs (does not include reboot):
30 minute minimum
$100.00 per hour
(M-F 9AM-6PM Pacific)
After Hours Network & Server Support/Repairs:
30 minute minimum
$130.00 per hour
(M-F 6PM-9AM Pacific)
Weekend /Holiday Network & Server Support/Repairs:
1 Hour Minimum
$175.00 per hour
(Fri-Mon 6PM - 9AM Pacific)
Note:
Domain renewal, SSL renewal/install, website coding are billed
at above rates. Aperisys reserves the right to modify and discount stated rates on a case by case basis.


Emergency Rates:



Technician On-site within four (4) hours only!
1 hour minimum
Business hours 8:30 am - 6:30 pm (Monday - Friday)
  
$100.00 per hour
  
Evenings until 8:30 pm and weekends/holidays
from 10:00 am to 5:00 pm.

  
$145.00 per hour
  
Late night after 8:30 pm until 8:30 am
the next business days or until 10:00 am on weekends/holidays.

  
$185.00 per hour
  


Technology Customer Service Policies